Hiring someone to clean your home comes with questions. Who shows up? What do they clean? Do you need to hide the laundry mountain? Here are the answers. If we missed yours, call us. We’re quite good at talking to people too.
Insured | Background-checked | Local Cincinnati team | 4.9-star rated
The everyday work that keeps a house feeling like a home: dusting reachable surfaces, cleaning kitchens and bathrooms, vacuuming, sweeping, and mopping. Exact tasks depend on the agreed checklist. Looking for extra attention to buildup and overlooked areas? That’s what deep cleaning is for.
It depends on the home and the service. As a general guide, standard cleans may take around 3–5 hours, deep cleans 6–8 hours, and move-in/move-out cleans 8–10 hours. Those are estimates, not a race against the clock. We’ll discuss your particular space before the visit.
Not necessarily. You can arrange secure access with us in advance, or be there if you prefer. For the first visit, we may want to confirm a few details about your space. Either way, no need to hover beside us holding a sponge.
Life happens. Please give at least 48 hours’ notice for schedule changes when possible. Under our published policy, cancellations with less than 24 hours’ notice incur a $50 fee; cancellations with less than 4 hours’ notice incur a $100 fee. If the team can’t get into the home at the scheduled time, a $100 lockout fee may apply. Read our Policies before booking, and contact us as soon as you know plans have changed.
Major credit cards, Zelle, and checks. Payment is due within 48 hours after service under our current policy. A deposit may be required for first-time or larger jobs. The exciting part is the clean house, not the payment method.
Absolutely. One big reset or a recurring visit. You decide. We offer weekly, every-other-week, and monthly cleaning. If the home hasn’t been professionally cleaned in more than 30 days, our current process calls for a deep clean before regular visits.
We serve much of Greater Cincinnati. Enter your ZIP code in the quote form or contact us if your area isn’t listed. Any unusual travel charge will be discussed in advance.
We bring standard cleaning products. We ask you to provide a vacuum, mop, trash bags, and any specialty products needed for natural stone or delicate surfaces. This is a cleaning visit, not a surprise shopping trip.
Let us know within 24 hours of the service. We’ll review the issue and arrange to address covered missed areas under our satisfaction policy. Read the policy.
We clean homes with pets. Please let us know about them before your visit and secure any pets that could make cleaning unsafe. We don’t handle pet waste or let dogs outside during the visit.