Margie's is a trusted name in the residential cleaning industry!
Offering residential cleaning services including regular cleaning, deep cleaning, move-in/out cleans and more.
We have a very good reputation with a 4.9 star rating on Google.
We are a local, family-owned business. Mother, Margie Branham & Daughter, Ginger Boyd.
Frequently Asked Questions
We accept credit & debit cards with a 4% processing fee
To avoid the fee you may pay by cash the day of the clean or pay with check. For cash & check payments please make sure all payments are in a sealed envelope. All payments are to be made at completion of clean.
Yes, we do ask for a $50 deposit.
This reserves your spot & does come off balance due. For larger jobs an additional amount may be requested.
We would appreciate 72 hours notice. This gives us ample notice to fill your spot. We require 48 hours to avoid a $25 cancellation fee.
Also, cancelled cleans must be rescheduled within one week of the original cleaning date or a fee for for the next clean may have an additional cost.
Both. This depends on the size of the home & workload of the day. Also if you have a preference please let us know!
We provide all "general" supplies. If specialty cleaners are needed such as stone cleaner, CLR, rust/mildew remover, stainless steel cleaner or bleach we ask our customers to provide these
We also ask all accounts to provide all floor equipment. This reduces cross contamination. Using the same floor equipment from house to house spreads pet dander, dust particles, and bacteria from one house to another.
Having proper equipment is crucial to provide a quality service that we strive to provide. Please provide the following: broom, mop/bucket & vacuum. These need to be in working order & available at each clean. Please make sure batteries are charged on cordless vacuums. ( 2 batteries may be needed on larger homes.) Empty vacuum bag if necessary & have the vacuum roller free of debris. Also having attachments available is a plus.
We prefer a mop with replaceable head attachments, such as the o'cedar spin mop. We will not use a self wringing mop. Please wash &/or replace mop heads frequently. Again if its a larger home two may be needed. Also a broom is very important! We prefer NOT to use a swiffer/swiffer wet jet. This is great for you to use in-between cleans.
In most cases, yes. If you have had prior services in the last 30 days we will schedule a general as an initial, but we will also do any areas that need a "deeper clean." This allows us to start with a "clean slate." After the initial clean subsequent cleans will be basic general/maintenance cleans.
Reach out right away to our office manager. We will inspect & address any areas in question.
We offer a satisfaction guarantee. If you're not satisfied for any reason, as long as its within 24 hours of your cleaning, we will return immediately & do/re-do any areas needed.
It's their home, they can roam as needed! We also will let them in/out if preferred. Many customers crate or keep the dogs in another room, but it's not necessary. We love animals!
Most cases we do prefer a tour on the 1st clean. On regular scheduled cleans-no. We can let ourselves in, clean & lock up when the job is complete!
Deep/Spring/Market Prep, basic general/maintenance cleans, vacant cleans, new construction, remodel cleans, office cleans.
Yes, upon request.
There are several ways. Code is the easiest! There are other options that can be discussed further.
Absolutely! Refer a friend or neighbor & get 10% off next clean (after their schedule clean)!
Gratuity is not required but is accepted. The amount is your choice - the cleaners appreciate it & shows them a job well done!
Simply text the office & we can add those tasks to your job sheet! Depending on the task there may be an additional charge.
Yes, we do inspections regularly. Each crew has several inspections each week.
Absolutely, for any amount & all occasions!
We do our best to send the same crew each time. Factors such as cleaners and availability & scheduling conflicts may not allow us to do so.
If it's something replaceable in most cases we find a similar piece & replace it immediately. We do have liability insurance to cover other situations.
After inquiring you will receive important information from Faith. Upon request she will provide you with an estimate. After the initial clean has beed done, we will reach out to see if you're interested in continuing services. We provide you with a set price & you can choose a frequency & we can get you on a rotation.
Yes, we pre-confirm & confirm cleans. You will receive an estimated time the day before the clean.
Simply fill out our contact form Here or you can text or call 513-809-6185
If you have any additional questions please reach out at 513-809-618